Global Outsourcing & Local Expertise
We help businesses worldwide simplify operations, cut costs, and scale with ease. With secure systems, multilingual experts, and a focus on measurable results, we deliver outsourcing solutions you can trust.
Call Connect Business Solutions is a Leading Outsourcing Powerhouse That Helps Businesses Around the World Unlock Operational Efficiency, Reduce Costs, and Scale Sustainably.
From agile startups to industry leaders, we integrate seamlessly into your workflows, enhancing customer experience and delivering measurable impact. We serve a wide spectrum of industries: Telecom, BFSI, Airlines, Healthcare, Hospitality, Food Services, IT and more.
Security, scalability and service excellence are at the core of everything we do. We leverage cutting-edge cybersecurity frameworks and a multilingual workforce trained in CSAT and NPS optimization to safeguard your reputation while building lasting customer trust.
We don’t just process tasks. We solve problems.
Mission
To offer affordable and high quality services to businesses so as to enable them to concentrate on their primary
objectives while we competently and effectively manage their critical support requirements.
Vision
To be the leading provider of BPO Services, known for our high standards, customer centricity, creativity, client satisfaction, and steadfast dedication to moral and sustainable business methods.
Comprehensive Cybersecurity Safeguards You Can Trust
Real-time detection of vulnerabilities with automated remediation.
Compulsory, regularly scheduled cybersecurity training sessions.
Continuous training reinforced through simulated phishing exercises.
External penetration testing conducted by certified ethical hackers.
24/7 threat monitoring through Managed Detection and Response (MDR) services.
Comprehensive security risk evaluations.
Management
Meet the people powering your progress.
Chief Executive Officer
Demitra Catleugh
Chief Operations Officer
Dereck Shumba
Chief Finance Officer
Marcia Munyoro
Your Growth. Our Mission.
Seamless outsourcing solutions powered by people, backed by technology, and built for scale.
