Smarter Outsourcing. Stronger Connections.
From customer engagement, Appointment scheduling & Rescheduling, Flight bookings, Virtual assistants, to IT Helpdesk support, We empower Global businesses with scalable, secure & Human-Centred Business Process Outsourcing services through our global delivery centres.
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
SMART OUTSOURCING✱
GLOBAL SUPPORT✱
SECURE SOLUTIONS✱
SCALABLE SERVICE✱
TRUSTED PARTNER✱
HUMAN TOUCH✱
VIRTUAL ASSISTANCE✱
EFFORTLESS GROWTH✱
CUSTOMER FIRST✱
PERFORMANCE DRIVEN✱
About Us
Call Connect Business Solutions is a Business Process Outsourcing (BPO) partner helping global businesses improve efficiency, reduce costs and scale with ease. From startups to industry leaders, we seamlessly integrate into your operations to elevate customer experience and drive results.
We offer robust infrastructure and scalable solutions designed to accommodate growing client demands with ease and efficiency. We serve leading industries including Telecoms, BFSI (Banking, Financial Services and Insurance) Aviation, Healthcare, Hospitality, Information Technology (IT Support) and more. Our teams are trained in CSAT and NPS enhancement, backed by robust cybersecurity and a commitment to quality.
Comprehensive Cybersecurity Safeguards You Can Trust
Real-time detection of vulnerabilities with automated remediation.
Compulsory, regularly scheduled cybersecurity training sessions.
Continuous training reinforced through simulated phishing exercises.
External penetration testing conducted by certified ethical hackers.
24/7 threat monitoring through Managed Detection and Response (MDR) services.
Comprehensive security risk evaluations.
Why Choose Call Connect?
Tailored Solutions for your unique operational needs
Quality driven by training and performance metrics
Multilingual support to reach global customers
Secure infrastructure with end-to-end data protection
Compliance-First culture with global best practices
Flexible Pricing Models that grow with you
We fluently speak the Queen's English
24/7 support to keep your business running smoothly
Our Services
Our multi-lingual agents work on your CSAT and NPS to boost customer retention and advocacy.
Contact Center Operations
Inbound & outbound support, technical assistance, sales, and customer care.
IT Helpdesk & Support
24/7 tech support, troubleshooting, and infrastructure management.
Telemarketing & Sales
Lead generation, cold calling, appointment setting, and telesales.
Human Resources
Payroll, employee support, and HR admin services.
Insurance & Financial Processing
Claims verification, refunds, debt collection, and restructuring.
Client Retention & Loyalty Management
Programs that turn customers into advocates.
Protection
Data Protection
Call Connect uses Abyde HIPAA Compliance Company as it's designated partner to handle the company's HIPAA Compliance As part of their engagement. Abyde provides the following services to Call Connect:
- Concurrent required training of all team members
- Biometric-controlled access to facilities
- Password protection software
- Incident response and remediation
- Policy compliance
- Staff training on HIPAA requirements and protocols
Our Core Strengths at a Glance
Best Employees
Enterprise-Grade Security
Scalable & Industry-Ready
Outsourcing That Delivers More Than Just Cost Savings
Boost efficiency, enhance customer experience and scale confidently with UAE’s trusted multilingual BPO partner.
